About the employer
HAP Mt McKinley Princess Wilderness Lodge is part of Holland America Princess Alaska, the largest tour operator in Alaska and the Yukon. The lodge sits in Denali State Park near Trapper Creek, about 133 miles north of Anchorage, overlooking the Chulitna River, with a view of Denali on a clear day.
Positions include Cook, Housekeeping, Houseperson, Dishwasher, Host/Hostess, Busser and Laundry. You work as part of a team focused on excellent service for guests and colleagues alike. In your free time, hiking, rafting, fishing, flightseeing and jet boating are popular. Overtime, second jobs and a referral program are available in many locations.
The job as Host/Hostess
What you'll do
- Greet the dining room guests and seat them in an expedient fashion while maintaining a proper seating flow in the seating sections.
- Greet the guests as they approach the podium and make them feel welcome to the dining room.
- Seat the guest(s) as quickly as possible or if table is not immediately available accurately informing the guest(s) of how long the wait period will be.
- Enter guest name and number in party on the wait list and give guest an accurate time of the wait period.
- For those dining rooms that utilize a reservations system, check guests in and inform them as to the length of time before they will be seated.
- Keep the seating chart current and seat guests in a proper flow in the sections so as to not over seat any sections.
- Keep menus clean and presentable and discard any menus that are too worn or tattered.
- Report any guest complaints and/or issues immediately to the Service Manager or Unit Manager and respond to such in a professional, sincere manner.
- Complete opening and closing side duties according to dining room standards.
- Maintain seating log to ensure accurate cover count for the seating period.
- Assist Bussers as needed to clear and set tables.
- Handle sales in an accurate manner, including maintaining a daily bank, entering sales in a cash register, taking money, counting out correct change (coins/bills), giving change to guests, and completing credit card transactions.
- Other duties as assigned.
What is required
Pay and hours
Housing
The employer provides suite-style housing and staying there is required for all hired participants. Up to 3 people share a room, and every two rooms share a bathroom. Three meals a day in the Employee Dining Room at the Lodge are included, plus linens, laundry, internet and a recreation center with games and organized trips.
Location: N George Parks Hwy,Denali State Park,Trapper Creek, Alaska
About Alaska
Alaska is the ultimate Work & Travel adventure - glaciers, Denali, midnight sun and untouched wilderness. Most students work in remote lodges, national-park resorts and on tour boats, earning some of the highest summer wages in the country.
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