About the employer
Sol Duc Hot Springs Resort sits in the heart of Olympic National Park, near Port Angeles, Washington. Set along the Sol Duc River and surrounded by towering evergreens, the resort offers guests three hot mineral-spring pools and one fresh water pool. It is operated by Aramark Destinations, part of ARAMARK, a company with approximately 255,000 employees serving clients in 22 countries.
A summer here means being part of a small, tight-knit community, with employee parties and celebrations, free access to the hot spring pools, and world-class hiking and scenery, including the famous Sol Duc Falls.
The job as Resort Worker (Front of House)
What you'll do
- Greet and provide customer service to guests while anticipating their needs
- Supply guests or travelers with directions, travel information, and other information such as available services and points of interest
- Book reservations, rentals, and coordinate registration
- Operate a register and/or software system to complete cash and credit card transactions
- Answer phone calls and emails and deliver messages as needed
- Maintain excellent customer service and a positive attitude towards guests, customers, clients, and co-workers
- Help restock product and assist with retail needs
- Communicate closely with all departments to ensure a seamless guest experience
- Wipe down tables and chairs after guest use
- Fill condiment dispensers
- Refill paper goods such as straws and napkins
- Sweep and mop the floors
- Operate special equipment like vacuums
- Move furniture as needed
- Assist the supervisor with any tasks that are needed
What is required
Pay and hours
Housing
Housing is employer-provided and required: dormitory-style rooms at Sol Duc Hot Springs with up to 6 people per room and shared male/female bathrooms on the same floor. There's a common area with TV, couches and games, a gym a 2-minute walk away, WiFi (unreliable), an employee phone, and pool and hot spring access 7am–10pm, all on the property.
Location: Port Angeles, Washington
Why Sol Duc Hot Springs?
Sol Duc sits deep inside Olympic National Park, a UNESCO World Heritage Site on Washington’s wild Olympic Peninsula. Within minutes of your workplace you’ll find the famous Sol Duc Falls, moss-draped temperate rainforest, and trailheads leading into the Seven Lakes Basin. A short drive takes you to Lake Crescent, Hurricane Ridge and the dramatic Pacific coastline at Rialto and Ruby Beach.
Port Angeles is your gateway town for shopping, cafés and a ferry ride to Victoria, Canada. Seattle — with its music scene, markets and international airport — is just a few hours away, perfect for weekend trips and your post-program travel month.
About Washington
Washington State spans the Pacific coast, Olympic and North Cascades mountains and the green city of Seattle. Popular jobs include lake and mountain resorts, hotels and national-park lodges.
