Front Desk Associate
General information
Job duties
- Greet guests in a welcoming and enthusiastic manner
- Register and assign rooms to guests, maintaining knowledge of availability for walk-in guests
- Communicate with housekeeping to update the status of room readiness, arrivals, and departures
- Offer guests information about available services, points of interest in the park and surrounding area, and entertainment options
- Offer assistance to guests and teammates where needed
- Be a utility player who can complete a variety of job duties
Housing
Details
Be the First Smile Guests See in Glacier Country
Imagine starting your workday in a century-old timber lodge, surrounded by soaring Douglas fir columns, with the Rocky Mountains framed in every window. That’s daily life as a Front Desk Associate at Glacier Park Lodge, operated by Pursuit, in East Glacier Park, Montana – the historic gateway to Glacier National Park.
This Work & Travel USA position is perfect for university students who love meeting people from around the world, want to build real hospitality experience for their CV, and dream of spending a summer surrounded by glaciers, alpine lakes, and endless hiking trails.
What You’ll Be Doing
- Greeting and checking in guests with genuine warmth and energy
- Managing reservations, room assignments, and check-outs using the property management system
- Answering questions about the lodge, Glacier National Park trails, tours, and local attractions
- Handling payments, invoices, and cash-drawer balancing accurately
- Coordinating with housekeeping, bell staff, and management to resolve guest requests quickly
- Answering phones and emails professionally and taking messages
- Being the go-to problem solver who turns a good stay into an unforgettable one
What We’re Looking For
- University students aged 18–25 eligible for the Work & Travel USA J-1 program
- Conversational to strong English communication skills
- Friendly, outgoing personality with a service-first mindset
- Reliability, punctuality, and comfort working weekends and holidays
- Basic computer skills; hospitality or customer-service experience is a plus but not required
- Willingness to live and work in a remote, small-town mountain environment
Ready for a summer of mountains, guests, and stories you’ll tell forever? Apply now for the Front Desk Associate position at Glacier Park Lodge and start your American adventure in Montana’s Crown of the Continent.
Why choose Glacier Park by Pursuit Glacier Park Lodge
Location Highlights – East Glacier Park, Montana
East Glacier Park is a tiny mountain village with a huge personality, sitting right on the edge of Glacier National Park and next to the Blackfeet Nation. On your days off you can:
- Hike to Two Medicine Lake, Running Eagle Falls, and Scenic Point
- Ride the legendary Going-to-the-Sun Road and spot mountain goats, moose, and bears
- Kayak crystal-clear glacial lakes and stargaze under some of the darkest skies in America
- Experience authentic Montana culture, huckleberry pie, and Blackfeet heritage
- Travel further to Yellowstone, Seattle, or Canada’s Banff after your program
About Montana
Montana is big-sky country - Yellowstone, Glacier National Park and endless mountains. Most students work in park lodges, resorts and gateway towns, surrounded by some of America's most dramatic nature.
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