About the employer
Denali Lodge is a hotel in Denali National Park, Alaska, run by Holland America Princess Alaska, hiring for positions such as busser, prep cook, dish steward, laundry attendant, host/cashier and room attendant. Housing is employer-owned or employer-arranged and guaranteed for everyone hired, and staying in it is required. The lodge sits more than 50 miles from Fairbanks, the nearest major city, and a second job is likely to be available.
Host/Cashier
General information
Job duties
- Greet the dining room guests and seat them in an expedient fashion while maintaining a proper seating flow in the seating sections.
- Greet the guests as they approach the podium and make them feel welcome to the dining room.
- Seat the guest(s) as quickly as possible, or if a table is not immediately available, accurately inform the guest(s) of how long the wait period will be.
- Enter guest name and number in party on the wait list and give guest an accurate time of the wait period.
- For those dining rooms that utilize a reservations system, check guests in and inform them of the length of time before they will be seated.
- Keep the seating chart current and seat guests in a proper flow in the sections so as to not over seat any sections.
- Keep menus clean and presentable and discard any menus that are too worn or tattered.
- Report any guest complaints and/or issues immediately to the Service Manager or Unit Manager and respond in a professional, sincere manner.
- Complete opening and closing side duties according to dining room standards.
- Maintain seating log to ensure accurate cover count for the seating period.
- Assist bussers as needed to clear and set tables.
- Handle sales accurately, including maintaining a daily bank, entering sales in a cash register, taking money, counting out correct change, giving change to guests, and completing credit card transactions.
- Other duties as assigned.
Housing
Details
Welcome Guests to the Heart of the Alaskan Wilderness
Imagine starting your shift with a view of North America’s tallest peak and ending your day watching the midnight sun paint the tundra gold. As a Host/Cashier at HAP Holland America Denali Lodge, you’ll be the friendly first face travellers from around the world meet when they arrive at one of the most iconic destinations on the planet — Denali National Park, Alaska.
This is more than a summer job. It’s a once-in-a-lifetime Work & Travel USA experience where your workplace is surrounded by six million acres of pristine wilderness, grizzly bears, moose, caribou and endless hiking trails.
What You’ll Be Doing
- Greeting and seating guests with genuine Alaskan hospitality
- Managing the host stand, waitlists and reservations during busy meal periods
- Operating the POS system, processing cash and card payments accurately
- Answering guest questions about the menu, the lodge and the national park
- Keeping the entrance and dining areas clean, organized and welcoming
- Working as part of an international team to create memorable guest experiences
Benefits of the Program
- Competitive $16/hour wage with guaranteed 40-hour weeks
- Employee housing available on or near the property
- Meal discounts and staff dining options
- Employee recreation programs, staff events and excursion discounts
- Real-world experience with a globally recognized hospitality brand (Holland America)
- Massive improvement in your English and customer-service skills
- A U.S. work reference that stands out on any CV
What We’re Looking For
- University students aged 18–25 eligible for the J-1 Work & Travel USA program
- Conversational to good English communication skills
- A positive, guest-focused attitude and a big smile
- Reliability, punctuality and the ability to stay calm when it gets busy
- Comfortable standing for extended periods and working weekends/holidays
- Flexibility, teamwork and a genuine sense of adventure
- Availability from early summer through fall
Ready for Alaska?
Positions at Denali are among the most requested in the entire Work & Travel USA program and they fill up fast. If you want a summer of mountains, wildlife, new friends and an unbeatable story to tell, apply for the Host/Cashier role at HAP Holland America Denali Lodge today.
Why choose HAP Holland America Denali Lodge
Why Denali National Park?
Denali is Alaska’s crown jewel. On your days off you can raft the Nenana River, take a flightseeing tour over Mt. Denali, spot wildlife on the park road, hike alpine ridges, try ziplining or simply relax with new friends from a dozen different countries. Long summer daylight hours mean your adventures don’t have to end when your shift does.
The lodge is a hub for international students, so you’ll instantly join a vibrant community of young people living, working and exploring together — the kind of friendships that last long after the season ends.
About Alaska
Alaska is the ultimate Work & Travel adventure - glaciers, Denali, midnight sun and untouched wilderness. Most students work in remote lodges, national-park resorts and on tour boats, earning some of the highest summer wages in the country.
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