About the employer
Hyannis Harbor Hotel sits right on the Hyannis Harbor waterfront in Hyannis, Massachusetts, and is part of Newport Hotel Group. It is close to Harborfront Village, Ocean Street and Main Street, with beaches, restaurants and plenty of entertainment nearby.
Positions are in Housekeeping and Front Desk. The hotel runs company-paid social events for employees, with the chance to win awards, incentives and raffle prizes. In your free time you can visit the John F. Kennedy Hyannis Museum, catch an outdoor concert at the Cape Cod Melody Tent, or take the ferry to Nantucket and Martha's Vineyard. Hyannis also offers harbor cruises, whale watches, parasailing, jet skiing and local collegiate baseball games.
The job as Front Desk Agent
What you'll do
- Makes and confirms reservations
- Greets, registers and assigns rooms to guests through the use of the computer
- Issues room keys
- Answers guests' questions
- Establishes forms of payment and verifies guests' credit
- Keeps records of room availability and guests' accounts
- Posts charges for rooms, food, liquor or telephone calls
- Reviews account and charges with guests during the check-out process
- Computes bills, collects payments, cash handling and making change for guests
- Answers telephone calls, transmits and receives messages
- Contacts housekeeping or maintenance staff when guests report problems
What is required
Pay and hours
Housing
The employer offers optional shared seasonal housing, subject to availability. You share a room with one other participant of the same gender (2 per room). Each unit includes a bed, chest of drawers, closet, furniture, limited cooking facilities and shared kitchenettes, WiFi, reliable cellular service, and one set of linen and terry. Laundry facilities are a 5-10 minute walk away.
Location: Hyannis, Massachusetts
Why Hyannis, Massachusetts?
Hyannis is the lively heart of Cape Cod – a classic New England seaside town famous for its harbor, its historic connection to the Kennedy family, and Main Street’s shops, ice cream parlors, and seafood restaurants. Spend your days off swimming at Kalmus or Craigville Beach, taking a ferry to Nantucket, kayaking in the harbor, or catching live music by the water. Boston is just under two hours away by bus, making weekend trips to one of America’s greatest cities easy and affordable. Hyannis is a well-established Work & Travel destination with a large, friendly international student community every summer.
About Massachusetts
Massachusetts offers Cape Cod beaches, historic Boston and island getaways. Popular summer jobs are in coastal resorts, restaurants and hotels in classic New England seaside towns.
