About the employer
Lake Quinault Lodge is a historic lodge in Quinault, Washington, operated by Aramark Destinations. Built in 1926, the cedar-clad building sits beside a vast lake surrounded by pristine forest and hiking trails. Inside, a huge stone fireplace warms a welcoming lobby where guests read, do jigsaw puzzles, play the piano and play games. The property is made up of three buildings – the lodge itself, the Lakeside building and the Boathouse.
As a seasonal student you'll work in a small, friendly team in a remote natural setting, meet people from around the world and spend your free time outdoors. Aramark is a global leader in professional services.
The job as Guest Services Worker
What you'll do
- Greet and provide customer service to guests while anticipating their needs
- Supply guests or travelers with directions, travel information and information such as available services and points of interest
- Book reservations, rentals and coordinate registration
- Operate a register and/or software system to complete cash and credit card transactions
- Answer phone calls and emails and deliver messages as needed
- Maintain excellent customer service and a positive attitude towards guests, customers, clients and co-workers
- Coordinate resolution of guest concerns
- Communicate closely with all departments to ensure a seamless guest experience
What is required
- Must be 21 years or older
- Advanced English level
- No previous experience required
- Lifting up to 25lbs/11kgs (infrequent lifting, pushing, pulling)
- Standing for the entire shift
- Handling cleaning chemicals
- 1 week of on-the-job training (32 hours)
- Clean uniform, business casual dress code, tattoos covered and no facial piercings during working hours
- Required to live in employer-provided housing
- No cell phones or headphones while working
- Must email arrival details to the employer at least 3 weeks before arrival
Pay and hours
Housing
Housing is employer-provided and required: dormitory style, with some small single rooms and others shared with 3 people. Each dorm has one bathroom and houses only one gender. A microwave and fridge are included, while laundry, Wi-Fi and employee meals are available at the lodge, a 5-minute walk away.
Location: Quinault, Washington
About Washington
Washington State spans the Pacific coast, Olympic and North Cascades mountains and the green city of Seattle. Popular jobs include lake and mountain resorts, hotels and national-park lodges.
Ready to apply?
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