About the employer
The Theodore Roosevelt Medora Foundation operates hospitality, retail and entertainment venues in the small town of Medora, North Dakota, less than 50 miles from Dickinson. Positions include front desk representative, host/cashier, busser, kitchen crew, retail sales and ticketing roles, and theatre operations staff. Housing owned or arranged by the employer is guaranteed for everyone hired, though you may also find your own, and a second job is likely to be available.
The job as Reservations Specialist
What you'll do
- Provide excellent customer service while answering and returning telephone calls with guests.
- Make reservations for three Medora hotels and the Medora Campground.
- Promote sales of tickets to the Medora Musical and other TRMF attractions by providing all guests with enthusiastic and accurate information.
- Provide general information about Medora, including the TRMF operated businesses they book reservations for.
- Work quickly and efficiently on computers and with various software programs.
- Maintain knowledge of hotel policies including room rates, discounts, pet policies and check in times.
- Maintain knowledge of attractions policies and manage guest ticket orders as needed.
- Be able to speak and understand English fluently over the phone and through email.
- Participate in workplace safety training sessions.
- Provide in person ticketing support at various venues as needed.
- Interact and maintain positive relationships with guests, co-workers, and management consistent with TRMF values.
- Perform other related duties as required.
What is required
Pay and hours
Housing
The employer provides housing: motel-style rooms or double-occupancy dorm rooms, so you'll share with one roommate. Linens and towels, free laundry and WiFi are included, plus the Life Skills Center with a fitness center, dining center, lounges and study rooms. There are no kitchens, but microwaves are available. Housing is at the heart of campus.
Why choose Theodore Roosevelt Medora Foundation
About the Employer
The Theodore Roosevelt Medora Foundation is a legendary non-profit hospitality organization that welcomes hundreds of thousands of visitors every year to the historic town of Medora – the gateway to Theodore Roosevelt National Park. From the famous Medora Musical to cowboy cookouts, hotels, campgrounds and attractions, the Foundation creates unforgettable experiences for guests from all over the world.
Location: North Dakota
Why You’ll Love Medora
Medora is a charming, walkable Western town with a population that explodes every summer with visitors and seasonal staff from around the globe. Your free time can be spent hiking in Theodore Roosevelt National Park, spotting wild bison and prairie dogs, riding horses, watching unforgettable Badlands sunsets, or enjoying the nightly Medora Musical. The international staff community here is famously tight-knit – you’ll make friends from a dozen countries in your first week.
About North Dakota
North Dakota offers wide prairies, badlands and a genuine slice of small-town America. Students work in resorts, hotels and attractions in a quiet, friendly and affordable summer setting.
Ready to Apply?
Positions in Medora fill up fast every season because of the long work period, stable hours and incredible location. Secure your spot now and spend your summer in one of the most authentic American destinations you’ll ever visit. Apply today and start your Work & Travel USA adventure in North Dakota!
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