About the employer
Talkeetna Alaskan Lodge is a hotel in the small town of Talkeetna, Alaska, over 50 miles from Anchorage, and part of the Pursuit group. Positions include custodian, busser, housekeeper/laundry attendant, gift shop retail associate, host/cashier and front desk agent. Housing owned or arranged by the employer is guaranteed for everyone hired, though you may look for your own place instead, and a second job is likely to be available.
Front Desk Agent
General information
Rate per hour
$17.00
Tips
No
Average hours per week
40 hours
Level of English
Intermediate
Estimated weekly wages
$590.00
Minimum hours per week
40 hours
Maximum hours per week
45 hours
Hours last season
40 hours
Overtime policy
Yes, paid after 40 hours
Bonus
No
Job benefits
30% off meals at resultants
Drug test
No
Must be 21+
No
Lifting
50lbs/22kgs
Uniform required
Yes
Uniform cost
Free
Dress code
Yes
Nearest city
Anchorage, Alaska
Distance
Over 50 miles away
Second job
Yes, likely
Job duties
- Greet arriving/departing guests in a professional and pleasant manner and provide excellent guest service
- Be knowledgeable of lodge services, daily functions or activities occurring at the Lodge and in the area
- Serve as the central information center for all lodge operations
- Reconcile guest folios ensuring all charges are correct and accurate
- Operate multi-line telephone system, accurately record, and deliver messages
- Obtain a valid form of payment upon guest arrival
- Keep work area and Front Desk area clean, neat and organized
- Coordinate and document all bag pulls with Guest Services, Group Desk and Tour Directors
- Monitor lobbies for cleanliness and remove trash as necessary
- Assist guests with reservations, check-in, check-out, and general requests
- Keep all Front Desk reports current
- Perform wake up calls and answer guest questions
- Provide housekeeping with an accurate list of check-outs, stay-overs, and early arrivals
- Inform Guest Services of transportation needs
- Run end of shift reports and reconcile cash drawer while providing all documentation for accounting
- Handle comments, complaints and concerns with a high level of efficiency and in the best interest of the guest
- Work closely with all other departments to ensure prompt service and overall guest satisfaction
- Perform other duties as assigned
Housing
Housing
$70.00 per week
People per unit
6
Own housing allowed
Yes
Utilities
No
Housing deposit
$100.00
Deposit refundable
Yes
Deposit conditions
$100 refundable deposit as long as the housing unit is left in good standing (clean, no damages beyond normal wear/tear). It will be taken out in 4 increments of $25 over the first 4 paychecks.
Details
We are looking for motivated students to join us as Front Desk Agent.
About Alaska
Alaska is the ultimate Work & Travel adventure - glaciers, Denali, midnight sun and untouched wilderness. Most students work in remote lodges, national-park resorts and on tour boats, earning some of the highest summer wages in the country.
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