Guest Services- Boat Rental Agent (Indoor)
General information
Job duties
- Greet all guests upon their arrival at the Boat Rentals Office
- Make telephone and in-person boat reservations and check on internet reservations
- Help customers book boats, jet skis, rooms, and other vacation activities
- Develop a strong knowledge of all products and services offered in order to constantly upsell
- Ensure all customers renting boats are checked in and out as efficiently as possible and that all required paperwork is completed
- Handle cash, traveler's checks, and credit cards in a safe and accurate manner
- Diplomatically handle guest complaints, always be polite and maintain a professional manner
- Perform moderate to heavy cleaning activities to maintain the space, which may involve bending, squatting, and/or the use of chemicals
Housing
Details
Live Your American Summer on Lake Powell
Imagine clocking in every morning with turquoise water, towering red sandstone cliffs and endless Arizona sunshine right outside your window. Aramark Destinations South Lake Powell is looking for friendly, energetic university students to join the Guest Services team as Boat Rental Agents for the Summer to Fall season in Page, Arizona.
This is an indoor, front desk position — you’ll be the first smile guests see when they arrive to start their adventure on one of the most spectacular lakes in the world. Perfect if you want real customer service experience in a professional American workplace, without spending all day in the desert heat.
What You’ll Be Doing
- Welcoming guests at the boat rental desk and answering their questions with a genuine smile
- Processing boat rental reservations, check-ins and check-outs using the company’s booking system
- Explaining rental agreements, safety rules and lake regulations clearly to guests
- Handling payments, deposits and cash register operations accurately
- Coordinating with the marina and dock teams by phone and radio
- Recommending destinations, routes and activities around Lake Powell
- Keeping the front desk area clean, organized and welcoming
- Resolving guest concerns politely and professionally
What You Get
Aramark is one of the largest hospitality employers in the United States and a trusted Work & Travel partner. You’ll gain international work experience with a globally recognized brand, daily English practice with American guests, a strong reference for your CV, and friendships with students from all over the world living and working alongside you.
What We’re Looking For
- University students aged 18–25 with a valid J-1 Work & Travel visa
- Conversational to good English — you’ll speak with guests all day
- A positive, outgoing personality and a real desire to help people
- Reliability, punctuality and a professional appearance
- Basic computer skills and comfort handling cash
- Ability to stay calm and friendly during busy summer days
- Willingness to work weekends and holidays — that’s when the lake is busiest!
Ready to trade lecture halls for red rock canyons? Apply now and make this the summer you’ll be telling stories about for years.
Why choose Aramark Destinations South Lake Powell
Why Page, Arizona?
Page is a small, safe and incredibly friendly town surrounded by some of the most photographed scenery on Earth. On your days off you can explore:
- Lake Powell — 3,000 km of shoreline, hidden canyons, cliff jumping and boat trips
- Antelope Canyon — the world-famous slot canyon just minutes away
- Horseshoe Bend — the iconic bend of the Colorado River, a 10-minute drive
- Grand Canyon National Park — an easy weekend trip
- Zion, Bryce Canyon, Monument Valley and Las Vegas — all within road-trip distance
About Arizona
Arizona is the land of the Grand Canyon, red-rock deserts and Lake Powell. Students work in resorts, lodges and tour operations - perfect for those who love sunshine and dramatic desert landscapes.
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