PM Hostess/Host
General information
Job duties
- Greet the dining room guests and seat them in an expedient fashion while maintaining a proper seating flow in the seating sections.
- Greet the guests as they approach the podium and make them feel welcome to the dining room.
- Seat the guest(s) as quickly as possible or, if a table is not immediately available, accurately inform the guest(s) of how long the wait period will be.
- Enter guest name and number in party on the wait list and give guest an accurate time of the wait period.
- For dining rooms that utilize a reservations system, check guests in and inform them of the length of time before they will be seated.
- Keep the seating chart current and seat guests in a proper flow in the sections so as not to over seat any sections.
- Keep menus clean and presentable and discard any menus that are too worn or tattered.
- Report any guest complaints and/or issues immediately to the Service Manager or Unit Manager and respond in a professional, sincere manner.
- Complete opening and closing side duties according to dining room standards.
- Maintain seating log to ensure accurate cover count for the seating period.
- Assist Bussers as needed to clear and set tables.
- Answer phones and assist with some serving, which could happen in the afternoon.
Housing
Details
Welcome Guests to Ocean City’s Favorite Evening Dining Spot
Imagine spending your summer where the Atlantic Ocean meets the legendary Ocean City Boardwalk. Harrison Group’s 32 Palm Restaurant is looking for energetic, friendly international students to join the team as PM Hosts/Hostesses. If you love meeting new people, thrive in a fast-paced atmosphere, and want to finish your shift with the whole night ahead of you, this is your Work & Travel USA summer.
What You’ll Be Doing
- Greeting guests with a warm smile and creating an unforgettable first impression
- Managing the reservation and waitlist system, seating guests efficiently
- Escorting guests to their tables and presenting menus
- Answering phone calls, taking reservations and responding to guest questions
- Keeping the entrance, host stand and dining room organized and welcoming
- Coordinating with servers and managers to keep service flowing smoothly
- Assisting with light cleaning and closing duties at the end of the evening
What You’ll Gain
- Stable weekly income at a well-established, reputable hospitality group
- Real-world American hospitality experience for your CV
- Daily English practice with guests and colleagues
- Free daytime hours to enjoy the beach and boardwalk
- Friendships with students from dozens of countries
- Possibility of a second job for extra earnings (with program approval)
What We’re Looking For
- University students aged 18–25 in the Work & Travel USA program
- Good conversational English – you’ll be talking to guests all shift
- Friendly, outgoing personality and a genuine smile
- Professional appearance and positive attitude
- Ability to stand for long periods and work evenings, weekends and holidays
- Reliable, punctual and a strong team player
- No previous experience required – full training provided
Ready to spend your summer by the ocean? Spots at 32 Palm fill quickly every season – apply now and start your American adventure in Ocean City!
Why choose Harrison Group 32 Palm Restaurant
Why Ocean City, Maryland?
Ocean City is a classic American beach town and one of the most popular Work & Travel destinations on the East Coast. You’ll have 10 miles of sandy Atlantic beaches, a 3-mile boardwalk packed with arcades, amusement rides and food stands, and a huge international student community from all over the world. Spend your days surfing, sunbathing or exploring, then head to work in the evening. On days off, you can take short trips to Washington D.C., Baltimore, Philadelphia or New York City – all within easy travel distance.
About Maryland
Maryland blends Chesapeake Bay beaches with the lively boardwalk of Ocean City. Summer jobs cluster around beach resorts, restaurants and seaside attractions just a short trip from Washington D.C.
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